If you need to reset a password for one of your Office 365 user accounts you can do so by following the steps below.
Step 1: Log in to your control panel. Learn how.
Step 2: Navigate to the Order Information view.
Type the Domain Name of the order in the search field on the homepage, select Order from the drop-down and click on Search.
Step 3: Reset Password
- In the Order Information view, navigate to your Office 365 Order.
- Click Manage Email Account.
- Search for the email account for which you want to reset the password.
- Click the reset password icon.
- Click Yes, Generate Password.
- A new password will be generated and displayed. You can copy the password and send it to the user to login to their Office 365 account.
NoteThis is a temporary password. The user will be asked to enter a new password when they log in for the first time with the new password.